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Maintenance Policies
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ESRI China (HK) Limited
is committed to serving you. We have pleasure to offer
the following services to our community.
- Access to support Knowledge Base
- Access to all technical papers and
articles
- Access to sample scripts
- Access to all online documentation
We also provide a comprehensive Maintenance Program, to ensure that you are fully supported by our robust
GIS technologies and professional services as well. |
The subscription of
our Maintenance Program allows you to enjoy various services
for one full year.
For detail contents of our Maintenance Program, please contact
our customer service at 27306883 or email to csd@esrichina-hk.com.
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| If you currently do not
subscribe to an ESRI China (HK) Maintenance Program, you may
contact our customer service at csd@esrichina-hk.com
for more information on maintenance and other support options.
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| Our technical support aims
to provide maintenance services to users who joined the maintenance
program. If your software license is for evaluation, you should
contact our sales representatives at sales@esrichina-hk.com
for getting help. |
| Educational
License support |
| If you purchased the ESRI
Educational Licenses i.e. School Site License and Individual
license for teachers and students, you can get help from our
education group at sales@esrichina-hk.com
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| The above services are only
available to users within Hong Kong and Macau. Users outside
the Hong Kong and Macau please directly contact your local
ESRI International Distributor for all inquiries regarding
software pricing, sales, support, and consulting services. |
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